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Naysa Infotech India
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⚡ Multi-Operator 🧾 GST + ERP 🔁 Refund Engine

Smart, Scalable & Profitable Bus Booking Platform

Real-time multi-operator inventory, interactive seat maps, credit & wallet controls, automated cancellations/refunds — and full ERP + GST accounting built for B2B agents, OTAs, corporates, and operators.

99.9% Ready
SLA-ready architecture + audit logs
API-First
Integrations + webhooks + sandbox
ERP-Growth
Auto invoices, ledgers, MIS
Live Booking Experience
● Online
🔎 Multi-Operator Search AC • Sleeper • Volvo
Real-time availability + fare refresh + policy preview
🪑 Seat Map Booking Rules aware
Ladies seats, gender rules, boarding point mapping
🧾 ERP + GST Invoice Auto-post
Invoice, commission breakup, ledgers, refunds, credit notes
🔁 Refund Engine Audit trail
Operator-wise slabs, wallet/bank routing, aging reports
Supports: B2B • B2C • Corporate • White-label
See features →

Built for every selling model

One platform, multiple personas — with role-wise controls, pricing, and workflows.

🎯 Conversion-first UX • 🧩 Modular architecture
🧑‍💼 Retail Agents

Fast bookings, credit controls, WhatsApp ticketing, commission slabs.

  • • Wallet + credit limit
  • • Instant invoice + PNR delivery
  • • Refund status tracking
🏢 B2B Wholesalers

Sub-agent hierarchy, dynamic commissions, reconciliation at scale.

  • • Multi-level margins
  • • Ledger & settlement reports
  • • Partner sandbox APIs
👔 Corporate Desks

Policy, approvals, cost centers, monthly billing, MIS exports.

  • • Approval workflow
  • • Cost-center tagging
  • • Monthly consolidated invoice
🧑‍💻 OTAs

High conversion seat UX, failover routing, analytics funnels, webhooks.

  • • Webhooks + events
  • • Failover inventory routing
  • • Conversion funnel tracking
🚌 Operators

Digitize routes, seat maps, payouts, disputes & operator dashboards.

  • • Trip creation + seat mapping
  • • Excel/API fare upload
  • • Payout & reconciliation
🏷️ White-Label Partners

Branding, multi-language, PWA-ready UI, franchise/city models.

  • • Custom domain + theme
  • • Multi-tenant admin
  • • Revenue share dashboards

Core Bus Booking Features

Everything needed to sell, manage, and account bus bookings — from search to settlement — with enterprise controls, auditability, and scale.

⭐ Platform highlights
  • • Multi-operator search + smart filters
  • • Interactive seat map + booking rules
  • • Refund engine + audit logs
  • • ERP + GST auto invoicing
  • • Corporate approvals + cost centers
  • • White-label + API console
🔎 Search & Inventory
  • • Multi-operator real-time inventory
  • • AC/Non-AC, Sleeper/Seater, Volvo filters
  • • Boarding/dropping point mapping
  • • Fare comparison & sorting
🪑 Seat & Booking Flow
  • • Interactive seat layouts
  • • Gender/Ladies seat rules
  • • Dynamic fare refresh
  • • Cancellation policy preview
💳 Payments & Settlement
  • • Wallet + UPI + cards
  • • Agent credit controls
  • • Partial/advance payments
  • • Auto settlement reports
🔁 Refund & Disruption
  • • Operator-wise cancellation slabs
  • • Auto refund calculation + routing
  • • Auto rebooking suggestions
  • • WhatsApp/SMS alerts
⚙️ Integration ready
RedBus / AbhiBus / ZingBus + private operators + manual onboarding
View integration model →

Operator & API Integrations

Plug multiple suppliers, apply smart routing, and guarantee availability with fallback logic. Designed for high-volume OTAs, B2B distributors, and regional operator networks.

🧠 Smart routing & failover
  • • Primary/secondary supplier priority rules
  • • Fare & seat parity checks
  • • Auto fallback on API errors/timeouts
  • • Operator-wise SLA & health monitoring
🔌 Aggregator APIs

Connect multiple aggregators with unified search, booking, and cancellation.

  • • Multi-API adapter layer
  • • Normalized seat maps
  • • Policy & tax mapping
🚌 Direct operators

Onboard private operators with schedules, fares, and settlements.

  • • Contracts & KYC
  • • Seat template library
  • • Payout & dispute logs
📤 Excel / Manual feed

For non-API operators, upload fares & trips via Excel with validations.

  • • Bulk upload with error list
  • • Effective dates & approvals
  • • Versioning + audit
🛰️ Webhooks & events

Notify systems instantly: booking, refund, settlement, failure, etc.

  • • Retry + signature verification
  • • Event logs & replay
  • • Sandbox testing

Agent & Distribution Management

Control credit, commissions, and hierarchy — while giving agents the speed to book and the finance team the reports to reconcile.

🪪 KYC & onboarding
  • • Agent profile + documents
  • • Risk/grade tags
  • • Contract acceptance logs
💳 Credit controls
  • • Credit limit + lock rules
  • • Due date + alerts
  • • Approval for overrides
🏷️ Commission slabs
  • • Route/operator-wise slabs
  • • Promo & incentive campaigns
  • • Margin protection rules
🧬 Sub-agent hierarchy
  • • Multi-level trees
  • • Consolidated reports
  • • Wallet visibility controls
📈 Agent performance & MIS
Analytics
Leaderboards
Top agents by GMV, margin, success rate, refund ratio.
Reconciliation packs
Daily/weekly packs for settlements, pending refunds, disputes, dues.
Access & approvals
RBAC + approval chain for discounts, refunds, and credit overrides.
Enable Agent Model →

Corporate Travel Desk Module

Enforce policies, approvals, and budgets — while offering employees a smooth booking experience. Generate monthly consolidated invoices and cost-center MIS.

✅ Policy rules
Route caps, fare caps, preferred operators, time windows.
🧑‍⚖️ Approvals
Manager approvals, finance approvals, exception reasons.
🏷️ Cost centers
Project/cost center tags, department budgets, tracking.
🧾 Monthly billing
Consolidated invoices, employee-wise breakup, MIS export.
Corporate booking flow
  1. 1) Employee selects route + seat
  2. 2) Policy check (auto) + exception reason (if any)
  3. 3) Manager approval → Finance approval (optional)
  4. 4) Booking confirmation + ticket on email/WhatsApp
  5. 5) Monthly invoice + cost-center MIS
Enable Corporate Model →

Operator CRM & Digitization

Not just an aggregator — become the platform operators use daily: trips, seats, fares, payouts, and disputes.

🧩 Operator dashboard
  • • Trip creation + seat templates
  • • Excel/API fare upload + approvals
  • • Boarding points + route mapping
  • • Daily payout + settlement status
  • • Dispute & evidence logs
🗺️ Route management

Create routes, define boarding/dropping, map timing windows.

🪑 Seat layouts

Templates for sleeper/seater, ladies rules, blocked seats.

💰 Yield & pricing

Peak/off-peak slabs, festival/weekend surges, overrides.

📄 Contracts & compliance

Operator KYC, agreements, payout terms, audit trails.

📊 Route intelligence
Heatmaps, demand by boarding point, and low-performance route alerts.
See ERP tie-in →

ERP + GST Accounting (Auto-Posted)

Make bus booking a true profit center: automated invoices, ledgers, commissions, refunds, and MIS — compatible with enterprise accounting practices.

🧾 Invoicing
  • • GST/Non-GST invoices
  • • Auto voucher posting
  • • E-invoice ready (via API)
  • • Email/WhatsApp invoice
📚 Ledgers
  • • Party / operator / agent ledgers
  • • Tax ledgers & GL mapping
  • • Credit note handling
  • • Bank/wallet reconciliation
📈 Profitability
  • • Route-wise margins
  • • Operator performance score
  • • Agent sales leaderboard
  • • Refund aging insights
🔄 Export
  • • Tally/Zoho/SAP export
  • • GST reports & MIS
  • • Daily sales reports
  • • Audit-ready summaries
🧠 Intelligence Layer
Yield + Insights
📊 Route heatmaps

Demand density, peak time windows, best boarding points, and route profitability.

💸 Dynamic pricing rules

Festival surcharges, weekend rules, peak/off-peak slabs, and operator-based overrides.

🛡️ Fraud & abuse detection

Suspicious cancellation patterns, wallet misuse, and commission outlier monitoring.

Open APIs & Developer Console

Build quickly with REST APIs, webhooks, sandbox, and replayable event logs. Perfect for OTAs, white-label partners, and enterprise integrations.

🔐 Enterprise controls
  • • API keys per partner/tenant
  • • Rate limits + IP allowlist
  • • Signature verification for webhooks
  • • Usage analytics + alerts
📦 Booking APIs

Search, seat layout, fare quote, book, ticket delivery.

🔁 Cancellation APIs

Policy fetch, cancel, refund quote, refund status.

🧾 Accounting hooks

Invoice events, ledgers export triggers, reconciliation packs.

📣 Webhooks

Booking confirmed, failed, refund initiated, settled, dispute raised.

Sample webhook topics
booking.created booking.confirmed booking.failed refund.initiated refund.settled dispute.raised

Add-Ons, Loyalty & Monetization

Increase conversion and margin with insurance, add-ons, cashback, and loyalty — controlled by rules and tracked in reports.

🛡️ Insurance add-ons
  • • Accident cover
  • • Luggage cover
  • • Delay/cancellation protection
🎁 Offers & cashback
  • • Route/operator campaigns
  • • Agent incentive slabs
  • • Promo code governance
🏆 Loyalty points
  • • Earn & burn rules
  • • Expiry & tier logic
  • • Wallet/points reports
📈 Upsell analytics
  • • Add-on attach rate
  • • Margin impact dashboards
  • • Funnel drop-off insights
⚙️ Rules engine examples
Configurable
Cashback
“₹50 cashback on Delhi→Jaipur on weekends for wallet payments.”
Agent incentive
“+0.5% commission after 200 tickets/month with refund ratio < 3%.”
Insurance default
“Auto-suggest accident cover for night routes with opt-out.”
Configure Add-Ons →

WhatsApp-First Booking & Support

Boost conversion and reduce support load with ticket delivery, seat links, refund status, and agent–customer chat handoff — all in one flow.

💬 Ticket & PNR delivery
Auto-send PDF/PNR and invoice on WhatsApp/email.
🔗 Seat selection links
One-click seat selection and boarding confirmation.
🔁 Refund status
Refund initiated → processed → settled timeline.
🧑‍💼 Agent handoff
Smart escalation to agent/support team with context.
Example message flow
✅ Booking Confirmed
PNR: NX-BUS-12891 • Delhi → Jaipur • Seat: U3
🧾 Invoice Generated
Tap to view invoice + ticket PDF
🔁 Refund Update
Refund initiated • ETA 3–5 business days
Enable WhatsApp workflows →

White-Label & Partner Distribution

Launch your own branded bus portal with multi-tenant admin controls, franchise models, and partner APIs — without rebuilding core infrastructure.

🎨 Branding
  • • Custom domain
  • • Theme colors + logo
  • • Multi-language UI
  • • PWA-ready frontend
🧩 Partner stack
  • • Booking APIs + webhooks
  • • Sandbox environment
  • • Rate limits + keys
  • • Usage analytics
🏙️ City/Franchise model
  • • City master agents
  • • Area-based pricing rules
  • • Revenue share dashboards
  • • Compliance reports
🎁 Upsell add-ons
  • • Travel insurance add-ons
  • • Cashback & loyalty
  • • Operator digitization
  • • Corporate workflows
📦 Partner Lifecycle (Year 1)
Roadmap
  1. Month 1–2: Launch
    Branding, operator/API integration, agent onboarding, wallet/credit rules.
  2. Month 3–6: Scale
    Analytics funnels, WhatsApp automation, dynamic commissions, corporate policies.
  3. Month 7–12: Optimize
    Route heatmaps, yield rules, fraud detection, add-ons, franchise expansion.

Typical Use-Cases & Flows

Explain it like a playbook — how real teams use the platform day to day.

🧭 Operational clarity • 💼 Sales-ready
🧑‍💼 Retail Agent Sale
  1. 1) Search & filter buses
  2. 2) Seat selection + passenger details
  3. 3) Wallet/credit payment
  4. 4) Ticket + invoice on WhatsApp
  5. 5) Refund status tracking
🏢 Corporate Employee Travel
  1. 1) Policy check + budget cap
  2. 2) Manager approval (if needed)
  3. 3) Booking confirmation
  4. 4) Monthly consolidated invoice
  5. 5) Cost-center MIS export
🚌 Operator Digitization
  1. 1) Trips + routes setup
  2. 2) Seat template + fares upload
  3. 3) Live sales monitoring
  4. 4) Settlements & payouts
  5. 5) Dispute resolution logs

Pricing philosophy

Transparent plans with feature gating: Included / Add-on / Enterprise.

🧩 Modular • 📈 Scales with volume
Starter (Agent)

Ideal for retail agents starting bus sales.

  • ✅ Booking engine
  • ✅ Wallet
  • ✅ Invoice (basic)
  • ➕ WhatsApp automations (Add-on)
  • ➕ ERP ledgers (Add-on)
Get quote
Growth (B2B)
Most chosen

For wholesalers, sub-agents, and higher volumes.

  • ✅ Sub-agent hierarchy
  • ✅ Credit controls
  • ✅ Refund engine + audit
  • ✅ Reports & MIS
  • ➕ White-label (Add-on)
Book demo
Enterprise

For corporates, OTAs, and operator digitization.

  • ✅ Corporate approvals + cost centers
  • ✅ API console + webhooks
  • ✅ ERP auto-post + exports
  • ✅ Dynamic pricing + fraud checks
  • ✅ SLA + dedicated support
Talk to sales

FAQs

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Filter:
🔎

Launch bus sales in days, not months.

Get a tailored demo for your model: Retail Agent, B2B, Corporate, OTA, or Operator digitization. We’ll map your workflows, commissions, accounting and integrations.

What you’ll get
  • • Integration feasibility map
  • • Feature gating plan
  • • ERP + GST posting flow
  • • Go-live timeline
Contact: leads@naysainfotechindia.com